Important Information
(including Terms & Conditions)


Our General Manager Antony or any of our team will happily help and answer queries.
If you need additional information or have a special request email
or call us on 01275 462770


Location & Car Park

You will find us on the A370 just on the boundary of Backwell and the village of
Flax Bourton. Our postcode is BS48 3PG.

We are six miles from the centre of Bristol and Weston-Super-Mare is a 30 minute drive away.

Our limited car park has room for 30 cars and can get very busy during peak times such as Friday evenings and Sunday lunchtimes.
Our car park is for our guests to use only while they stay, eat or drink with us.

Bristol Airport

Bristol City Airport is six miles away.
Our airport Parking Partner Goblin Combe Farm provides stress-free parking
just six minutes from the airport. Always allow plenty of time to travel. 

Bedroom Access
Guests will need to use a staircase to reach all of our bedrooms.
Unfortunately, the rooms are inappropriate for people who use wheelchairs or have severe mobility problems. We will do our very best to help any guests who need assistance with luggage.

Cancellation Policy & Charges
We accept all major credit and debit cards.  A credit/debit card is required to secure your reservation and will ask for full payment at check-out.

There will be no cancellation charge if a booking is cancelled no later than 2pm on the day before your arrival date. If the booking is cancelled later, in the case of a 'no-show', the full amount will be charged to your card.

Occasionally, accidents happen but unfortunately we have to charge guests to replace any bedroom items found missing or broken.

Children must be supervised by their parents or guardians at all times. We want all our young guests to be happy and stay safe while with us.

Two of our bedrooms – Adamson and Pudding & Pie – have space for one travel cot.

For children aged 4 –16, Adamson and Pudding & Pie also have space for a single made-up Z bed which we can provide at a cost of £20 per night (includes breakfast).

Children aged 16 or over will need their own bedrooms. Let us know if you require the Z bed.

Arrival & Departure Times
Check-in is from 3pm (until 9pm). Guests are asked to check-out by 11am.

Eating With Us

We serve breakfast in our Garden Room from 7am until 10.30am Monday to Friday and

from 8am until 10.30am on a Saturday and Sunday. 

Our Main Menu (Monday to Saturday) and Sunday Lunch are served at the following times:

Monday to Thursday
12noon - 3pm and 5pm - 8.30pm

12noon - 3pm and 5pm - 9pm


12noon - 9pm


12noon - 4pm


Book a table online or call ahead to let us know your preferred eating time.
We do not provide room service but will of course do our best to oblige if you have a special request such as a celebratory bottle of champagne.


Well-behaved dogs are welcome visitors to our bar and courtyard garden. But we do not allow them in our bedrooms, restaurant or private dining room.


Room Cleaning
Our housekeeping team clean bedrooms at the end of every stay. If you require your room to be cleaned mid-stay, please ask and we will agree a specific time for this to be done.

Hand Sanitisers
A Hand Sanitiser is available at our main entrance. But we strongly recommend you bring your own preferred brand of sanitiser to use.

Payment & Check-out

Check-out is from 7am - 11am Monday to Friday and 8am - 11am on Saturday and Sundays.
If you need to leave earlier, please settle your bill the night before and leave your key in your room.
To check-out, please come to our bar.