COVID-19 Questions & Answers

We must all work together to minimise the risk of spreading Covid-19. Although it is not possible to offer a completely risk-free environment, we have carefully considered what can be put in place to keep both you and our team as safe as possible. 

Follow National Guidance and please stay at home if you feel unwell.

Important information and answers to key questions follow:

Do I need to book a visit?

Yes please. Tables for up to six people from different households or eight people from two different familes can be booked online. Please call us to arrange a gathering for more people.

Do I need to wear a Mask or Face Covering?

Face coverings need only be worn inside our building. If you are eating or drinking inside, you will not need to wear a mask when sitting at your table.

What will happen when I arrive at the pub?

You will find the garden and entrance to the bar and restaurant behind our main building. Please wait to be greeted. We will show you to your table.

How will I choose what I want to eat and drink?

Your server will explain the dishes and drinks available. They will take your order when you are ready.

What training has your team received?

Every one of our team will have received Physical Distancing and Enhanced Hygiene training. Also, our staff know they must feel completely well to enter our pub. We would ask that you keep to the same key rules:

  1. Keep a minimum of 1 metre to 2 metres distance between you and anyone not seated at your table
  2. Stay at home if you feel at all unwell
  3. Regularly and thoroughly wash your hands

What enhanced hygiene arrangements are in place?

Tables, chairs and payment machines (PDQs) will be sanitised after every use. A number of our team have also been trained as Sanitiser Champions. They are responsible for cleaning surfaces, such as door handles, that are regularly touched.

Will Hand Sanitiser be available?

A Hand Sanitiser pump will be available at our main entrance and at various points throughout our building. But we strongly recommend you bring your own preferred brand of sanitiser to use.

Can I use the toilets?

Toilets will be available for you to use. They will be thoroughly cleaned at the start of each day. They will also be regularly inspected and touch points sanitised. If you need to use the toilet, please wear a face covering and use common sense to move through our building keeping to the 2 metre rule if possible.

Am I able to smoke?

You are, but well away from seated guests. Please ask a member of staff for directions to our smoking point.

How will I pay?

If possible, we will bring a PDQ machine to your table. If necessary, we will ask you to pay at our bar (please remember to wear your face mask).

I want to book one of your bedrooms? What arrangements are in place?

Our seven ensuite hotel rooms can be booked for Monday 17th May onwards. For all the latest information, look at our Sleep page.

Will my contact details be collected?

Yes. The Government has confirmed that everyone aged 16 years or over must confirm their contact details. This can be done by checking into the NHS App via our pub's QR code. If you are unable to use the App, please give your contact details to a member of our team.

Will social distancing be in place?

Our team members will try to keep a 1-2 metre distance between them and you. We recommend you do the same with people from outside your social or family bubble.